Get access to thousands of hours of OnDemand movies, box-sets and shows, plus hundreds of TV channels from across the globe including sports, entertainment, kids, movies, documentaries and more in many languages
Get the first 3 months FREE and just AED 20/month from the 4th month onwards. Safeguard your home belongings up to AED 100,000. Secure peace of mind with our exceptional offer today!
Enjoy ultra fast connectivity, seamless coverage, hassle free installation and stable internet across your villa even when everyone is connected! Maximize your coverage with up to 3 subscriptions.
Get an Xbox Series X or S and Xbox Game Pass Ultimate for just AED 89/month (VAT included) over 24 months. Enjoy 100+ high-quality games, new releases like Halo Infinite and Forza Horizon 5, and online multiplayer with friends.
Get Wi-Fi coverage in every corner of your apartment with hassle free installation, remote assistance and enjoy 12 months FREE subscription. Maximize your coverage with up to 3 Home Zones.
Get a 25% discount on Microsoft 365 for a year with eLife. Get premium Office apps, 1TB OneDrive storage, Defender security, and more. Choose between M365 Personal or M365 Family with 6 users and Family Safety parental controls.
Access 6 individual accounts and enjoy 57 million playlists for every mood. Stream Amr Diab’s hits exclusively and more songs, ad-free. Anytime, anywhere!
What is the 24-month commitment and monthly commitment option on eLife Ultra plans?
The 24-month commitment bundle gives a discount of AED 25/month. The no-commitment option does not provide this discount and provides you with flexibility.
What are my monthly charges after my 24-month commitment period on eLife Ultra Plans ends?
Once your 24-month commitment period ends, you will be automatically moved to the monthly-commitment option at the same price. There will be no change to your benefits.
What are the early termination charges for eLife with 12/24 months minimum subscription period?
An early termination charge, which shall amount to AED 1,000 or one monthly rental charge of the current service plan (whichever is lower) is applicable.
For both fixed term plans with 12-month or 24-month commitment minimum subscription and monthly plans any remaining device charges will be applied on a pro rata basis.
Total applicable charges will be calculated as follows:
Basic exit charge + (device retail price/ agreement term in months) x (agreement term in months – (1 + monthly payments the subscriber has already made under contract)
The device charge is dependent on the retail price of the device which can be any or all of the following:
4K TV box (Recorder AED 720/Regular AED 480)
Router (AED 240/AED 540/AED 960
Home phone (AED 120)
I am on the eLife Ultra no commitment option plan, what are my cancellation charges?
Any remaining device charges are the only applicable cancellation charges for you.
How do I check my eLife internet speed?
Get the most out of your eLife home Internet! There are some simple tips you can follow to boost and maximize your speed and experience. We’ve made a simple short video showing you all you need to know!
Watch it here and get incredible speed test results.
To measure your Home Internet speed accurately, ensure the device you're testing with is connected on 5Ghz Wi-Fi or using an Ethernet cable using Ookla Speedtest application or their website www.speedtest.net
How do I activate my FREE subscriptions to Amazon Prime, STARZPLAY, or the 3 months FREE offer on Anghami Plus Family? Also, how do I use my FREE delivery with Smiles benefit?
To activate Anghami and Amazon Prime, please follow the below steps:
Step 1: Download My Etisalat UAE app and log in with your eLife account number
Step 2: At the top of the homepage make sure the correct account is selected that has the benefit you want to activate
Step 3: On the homepage click on “Manage” next to your plan details
Step 4: On the next page, scroll down and click on the “Addons” section
Step 5: Here you can select and activate the included subscriptions
STARZPLAY is already activated and available in your TV box.
For Smiles benefits: just download the Smiles app from your app store and log in with your eLife account number (you will get a code on your registered mobile number or email). Once enrolled you can start ordering and you will automatically get free delivery. If you’re an existing Smiles customer, log in to Smiles with your eLife number and the benefit will be automatically applied.
Do you offer international calling packs to talk with my friends and family back home?
Yes, our Ultimate World Calling Plan gives you 2000 minutes to talk to your friends and family in 54 countries from your home phone starting from AED 100. For details about the plans and to subscribe, click here.
What are the call charges from my home telephone to mobile phone?
The calls from your home landline to mobile phone are charged at AED 0.32 /minute (VAT 5% included). For detailed call charges, please visit.
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