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iPhone for Life

Get a free iPhone upgrade every year

THE BEST WAY TO OWN A NEW IPHONE EVERY YEAR

Experience the best of what the iPhone has to offer every year with the “iPhone for Life” programme from etisalat.
This unique programme allows users who are subscribed to the latest iPhone offers on 18 or 24-month contracts to join the programme for free and be eligible for a free upgrade to the latest iPhone upon completing 12 months of their contracts.
With the “iPhone for Life” programme, no more waiting for your contract to end. Just upgrade your current iPhone to a new one*, and your new contract begins.
*Terms and conditions apply

FREE SUBSCRIPTION

Users who purchase the new iPhone on 18 or 24-month contracts will be offered free subscription into the programme.
• To be eligible to subscribe to the “iPhone for Life” programme, you will have to purchase the latest iPhone on an 18 or 24-month contract and join the “iPhone for Life” programme. For example:
New and existing iPhone on 18 or 28 Smart Pay contract.
• Subscribers of older iPhone models - iPhone 6, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus or iPhone X - are not eligible to subscribe to the programme.

UPGRADE TO THE LATEST IPHONE DEVICE

To be eligible to upgrade to the latest iPhone: You need to be an existing subscriber on the iPhone for Life programme on iPhone 8, 8 Plus or iPhone X. Your old smartphone will be upgraded after the evaluation of the etisalat technical expert team. If the device is evaluated as in “Good condition”, it will be accepted. You will return the old device and be upgraded to the next new model.
• Free upgrade: To be eligible for a free upgrade to the next new iPhone, you should complete at least the initial 12-month contract period of the device.
• Early Upgrade: If you have not completed the initial 12-month contract period of the device, and elect to upgrade to the new smartphone, an upgrade charge will apply.
• You will be subjected to an early upgrade fee calculated as follows: monthly instalment charge of the smartphone plan x the number of months remaining to complete the initial 12-month period.
To upgrade, please visit any of our 27 upgrade locations.

Free 200GB iCloud Storage

Before moving to your new iPhone, don’t forget to back it up. You can get 200GB of iCloud storage, free for two months from Apple. A monthly charge of AED 10.99 will apply after the free period.
This offer is available to Apple users who are signed in and using a 5GB iCloud storage plan. Offer expires 03/31/2018 and you may change or cancel your plan at any time.

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APPLE MUSIC OFFER

6 months free Apple Music on us!

New iPhone purchases and iPhone for Life subscribers will be eligible for 6 months of free Apple Music on us!
Enjoy your favourite local artists and all the global hits anytime and anywhere with Apple Music, absolutely free for the first six months when you buy the new iPhone. Be your own DJ and browse through the entire Apple Music library of millions of songs, handpicked playlists and latest music videos, as well as get unlimited downloads and listen on all your devices.

Learn More

Let us guide you

Simple Steps to follow

STEP 1:
Join the Program
Purchase the latest iPhone device on 18 or 24-month contract and join iPhone for Life programme
STEP 2:
Make sure your device is ready
- Make sure your iPhone is in good working condition
- Be aware of all the passwords, locking pens on the device
- Backup your old device’s data before you bring it
STEP 3:
Return Your Device
- If the device is prepared for upgrade, you can visit selected etisalat stores
- Your device will be evaluated by our technical team
- If the device is accepted by the technical team, you can now return your old iPhone, choose the new device contract at 18/24 months, and renew your iPhone for Life program

DEVICE CONDITION

At the time of upgrade make sure that:

1. Your old iPhone is in good working condition. It is possible to switch on the old iPhone and have access to the old iPhone’s IMEI number by pressing *#06# (the IMEI should match the old iPhone originally purchased).
2. The old smartphone must have the same device model, capacity and International Mobile Equipment Identity (IMEI) number as the Apple iPhone purchased through etisalat with the smartphone Plan.
3. In case the old smartphone has been replaced by Apple or Apple Store, the user is required to show a documentation proof of replacement. The store will photocopy and keep a copy of the proof with the device.
4. The old iPhone functions normally, for example, it is capable of making and receiving calls, can connect to the internet and the touchscreen functions properly.
5. The old iPhone is free from physical damage, except for normal wear and tear (for example, it does not have liquid damage, a cracked or discoloured display or casing, connector damage or faulty or broken SIM reader).
6. The old iPhone is provided with a fully functioning battery.
7. The old iPhone do not have disassembled, customised or non-original parts.
8. All activation and locking features of the old iPhone have been disabled (e.g. find my device on iOS 7+ devices).
9. The SIM card has been removed from the old iPhone.
10. The memory card (if any) has been removed from the old iPhone.
11. The old device will be accepted after the evaluation of etisalat technical team.
12. The user will be required to return the old device to be replaced with the new one.