SEARCH IN ETISALAT

Trade-In Program

YOUR OLD PHONE DESERVES SOME CREDIT

As our valued etisalat user, you can trade in your old smartphone to get a discount for a new device. Visit one of the selected outlets where our technical experts will evaluate your smartphone and set their value. When you agree to the offered amount, you will receive a voucher which you can use when you buy any device at its standalone price within the next one month.

FEATURES

One destination:
etisalat is your convenient one-stop-shop, where you can sell your smartphone and buy a new one, or any other device or accessory.

Flexibility:
Vouchers are valid for one month. You can use multiple vouchers for your purchase.

Convenience and choice:
Use your voucher to purchase any available product (accessories, mobile Wi-Fi devices, smartphones or tablets) at its retail price, at any etisalat outlet or Business Centre.

No strings attached:
The new device that you buy after trading in is at its net price and doesn’t come with any contract obligation.

TERMS AND CONDITIONS

1- Only existing etisalat users are eligible for the trade-in offer
2- Devices are technically evaluated and categorised by etisalat’s trained staff
3- Basic criteria for all devices:
  - Mobile network is working:
    • The device shows the mobile network signals on the screen
    • The device can make and receive calls

  - No activation lock (i.e. SIM lock, iCloud lock, Android lock):
    • No SIM lock: the SIM is not locked to a particular carrier from the UAE or any other country, such as du, Zain etc. and can work with a SIM of any carrier
    • No iCloud activated on the device (in case of an iPhone): Apple ID and “Find my iPhone” must be disabled on the device (see annexure for further details on how to remove an iCloud ID)
    • ID must be disabled on the device
    • No screen locks, pin locks, pass-codes, etc.

  - The device is fully accessible and not stuck on the iTunes logo

  - Consumer data must be cleared if contractually required

  - Phone is not bent
    • All personal data from the device has been erased and it has been restored to its factory settings
    • Wi-Fi is working
    • Evaluation will result in one of the following conditions:

  - Condition 1:
    • Unlimited scratches on the front glass and chips on plastic ring around front glass are allowed, but there are no chips or cracks on the front glass OR issues with the internal LCD
    • Unlimited scratches and chips/dents on back cover and housing
    • Dents on corners, but no cracks
    • N0 missing or alternative parts
    • Minor cracks (without splitting) on back cover and scratches on camera lens are allowed (only for iPhones)
    • Device should charge when connected to a charger
    • Battery cannot be swollen

  - Condition 2:
    • Glass can present any kind of damage but cannot be completely smashed; LCD must be with no damage/bleeding
    • Front glass lifting and paint peeling are allowed
    • Unlimited scratches, chips, dents and cracks to housing
    • Minor parts can be missing or cracked except the SIM tray and stylus pen (in case of Samsung Note series)
    • Minor cracks (without splitting) on back cover and scratch on camera lens allowed (only for iPhones)
    • Device should charge when connected to a charger
    • Battery cannot be swollen
    • Once you agree to our offer, you are obliged to sign the Terms & Conditions and submit your device in order to receive the voucher
    • Your voucher is valid for 1 month from the date of issue
    • Multiple vouchers can be used for your next purchase
    • No partial redemption of vouchers is possible; use of a voucher for a lower purchase value uses up the full voucher
    • No bundled services are included; you may redeem the voucher for a standalone device purchase only

VALUE ESTIMATE FOR DEVICES AFTER EVALUATION

The price list below is applicable until the next update:

Brand Model Price AED* Condition 1 Price AED* Condition 2
Apple iPhone 6S 16GB 358  143 
Apple iPhone 6S 64GB 460  184 
Apple iPhone 6S 128GB 509  203 
Apple iPhone 6S Plus 16GB 527  211 
Apple iPhone 6S Plus 64GB 659  264 
Apple iPhone 6S Plus 128GB 716  286 
Apple iPhone SE 16GB 264  105 
Apple iPhone SE 64GB 323  129 
Apple iPhone 7 32GB 735  294 
Apple iPhone 7 128GB 867  347 
Apple iPhone 7 256GB 923  369 
Apple iPhone 7 Plus 32GB 1,055  422 
Apple iPhone 7 Plus 128GB 1,300  520 
Apple iPhone 7 Plus 256GB 1,356  543 
Apple iPhone 8 64GB 979  392 
Apple iPhone 8 256GB 1,242  497 
Apple iPhone 8 Plus 64GB 1,160  464 
Apple iPhone 8 Plus 256GB 1,459  584 
Apple iPhone X 64GB 1,420  568 
Apple iPhone X 256GB 1,659  664 
HTC One M8 56  23 
Nokia Lumia 1020 94  38 
Nokia Lumia 1520 75  30 
Nokia Lumia 930 56  23 
Samsung Galaxy S6 edge G925 32GB 264  105 
Samsung Galaxy S6 edge G925 64GB 264  105 
Samsung Galaxy S6 edge G925 128GB 264  105 
Samsung Galaxy S6 edge plus G928 32GB 301  121 
Samsung Galaxy S6 edge plus G928 64GB 301  121 
Samsung Galaxy S6 G920 32GB 226  90 
Samsung Galaxy S6 G920 64GB 226  90 
Samsung Galaxy S6 G920 128GB 226  90 
Samsung Galaxy S7 edge SM-G935F 32GB 452  181 
Samsung Galaxy S7 edge SM-G935F 64GB 452  181 
Samsung Galaxy S7 edge SM-G935F 128GB 630  252 
Samsung Galaxy S7 SM-G930F 32GB 377  151 
Samsung Galaxy S7 SM-G930F 64GB 377  151 
Samsung Galaxy S8 SM-G950F 754  301 
Samsung Galaxy S8 plus SM-G955F (90% of global), Add S9 and S9 plus 975  390 
Huawei Huawei P9 lite VNS-L31 151  60 
Huawei Huawei P9 EVA-L09 385  154 
Samsung N9005 Galaxy Note III 16GB 132  53 
Samsung N9005 Galaxy Note III 32GB 132  53 
Samsung N9005 Galaxy Note III 64GB 132  53 
Samsung N910F Galaxy Note 4 412  165 
Google Google Pixel 2PW4200 128GB 823  329 
Google Google Pixel 2PW4200 32GB 396  158 
Google Google Pixel XL 2PW2200 128GB 790  316 
Google Google Pixel XL 2PW2200 32GB 517  207 
Huawei Huawei Mate 9 Pro LON-L29 693  277 
Huawei Huawei P10 VTR-L09 377  151 
Samsung Samsung Galaxy Note Edge SM-N915F 143  57 
Sony Sony Xperia XZ Premium G8141 565  226 
BlackBerry BlackBerry PRIV 226  90 
Samsung Samsung N950F Galaxy Note 8 1,050  420 
Samsung Samsung N920 Galaxy Note 5 429  171 
Samsung Samsung N910F Galaxy Note 4 412  165 
Samsung Samsung Galaxy S9 64 GB 899  279 
Samsung Samsung Galaxy S9 128 GB 999  364 
Samsung Samsung Galaxy S9 256 GB 1,099  388 
Samsung Samsung Galaxy s9 Plus 64 GB 1,049  342 
Samsung Samsung Galaxy S9 plus 128 GB 1,159  387 
Samsung Samsung Galaxy s9 Plus 256 GB 1,249  420 
Samsung Galaxy S7 Edge (SM-G935FD) 32GB 485  194 
Samsung Galaxy S8+ (SM-G955FD)  591  239 
*5% VAT excluded

HOW TO USE

To avail the program, visit any of the selected etisalat outlets and have your phone evaluated for free

Outlets Store Location City
etisalat T&A Building Business Centre Airport Road Abu Dhabi
etisalat Abu Dhabi Mall Outlet Abu Dhabi Mall Abu Dhabi
etisalat Marina Mall Outlet Marina Mall Outlet Abu Dhabi
etisalat Yas Mall Retail Yas Mall outlet Abu Dhabi
etisalat Dalma Mall Retail Store Delma Mall Outlet Abu Dhabi
etisalat Al Mushrif Mall Outlet Mushriff Mall outlet Abu Dhabi
etisalat Al Mafraq Business Centre Mushriff Mall Outlet Abu Dhabi
etisalat Outlet in Al Ain Mall Al Ain Mall outlet Al Ain
etisalat Deira Business Centre Deira Business Centre Dubai
etisalat Al Wasl Business Centre Al Wasl Business Centre Dubai
Festival City Outlet Festival City Outlet Dubai
etisalat Al Kifaf Building Outlet Al Kifaf Store, near World Trade Centre Dubai
etisalat Dubai Mall Retail Store Dubai Mall outlet (Ground Floor) Dubai
etisalat Dubai Mall Retail Store Dubai Mall outlet (2nd Floor) Dubai
etisalat Mall of the Emirates Kiosk Mall of the Emirates outlet Dubai
Al Fahidi Retail Store Al Fahidi Street Dubai
RTA Burjuman Retail Store RTA Burjuman Retail Store Dubai
etisalat Deira Retail Store Deira City Centre outlet Dubai
etisalat Ibn Battuta Retail Ibn Batuta Mall etisalat outlet Dubai
etisalat Manakh Business Centre Manakh Sharjah
etisalat Sahara Mall Retail Sahara Mall outlet Sharjah
etisalat Mega Mall Retail Mega Mall outlet Sharjah
etisalat Ajman City Centre Ajman City Centre outlet Ajman
etisalat Ajman Business Centre Ajman Business Centre Ajman
etisalat Fujairah Business Centre Fujairah Fujairah
etisalat Main Building Business Centre Ras Al Khaimah Ras Al Khaimah