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Terms and conditions



• Annual Add-on is valid for one year
• Annual Add-on has a 12-month contract period
• Annual Add-on is paid in monthly instalments over a period of 12 months
• Flexible minutes can be used toward local and international calls only
• Annual Add-on has the lowest priority in consumption
• One Annual Add-on can be active at a time
• Upgrade/downgrade for any Annual Add-on is not allowed during the contract period
• You can cancel the Annual Add-on at any etisalat outlet
• The Annual Add-on allowance can still be used even after cancellation till the expiry date
• If you terminate the Annual Add-on before the completion of the minimum contract period, an early termination charge shall be applicable as follows: monthly instalment charge multiplied by the number of months remaining of the Annual Add-on contract