Starting from 1st January 2018, most of Etisalat’s products and services shall be subject to 5% value added tax (VAT). Read more
With a subscription to any of the etisalat Internet Calling Plans, your family and friends are always with you.
• Subscribe to one of our Internet Calling Plans for Mobile or eLife Home
• Download any of the supported apps from the iOS App Store or Android Play Store
• Get unlimited access to make voice and video calls or text anyone who downloads the same application, across the globe
|Plan Type||Rental Fee*/Validity||To Subscribe||To Unsubscribe||Using this plan|
|Internet Calling Plan for Mobile||AED 50
|- My Etisalat App- SMS ICP to 1012||- My Etisalat App- SMS CCP to 1012||Use this plan with your mobile data package to make voice and video calls even while on the move||Internet Calling Plan for eLife||AED 100
|- My Etisalat App- Call 101- Dial 125 from your home telephone and follow the prompts- Send EICP to 1010 from your mobile number registered with your eLife account||- My Etisalat App- Call 101- SMS C EICP to 1010||Enables you & all family members make voice & Video calls from eLife home Wi-Fi||*5 % VAT excluded|
1. First: subscribe to the plan of your choice - Mobile subscribers: Subscribe to the Internet Calling Plan by sending an SMS with ‘ICP’ to 1012. - e-Life Home Subscribers: Subscribe to the Internet Calling Plan by calling 125 from your home landline. ( you can also subscribe through the additional methods in the table above) 2. Download any one of the registered apps from the iOS App Store and Android Play Store: - You can then get unlimited access to make voice, video calls or texting anyone who downloads the same application, across the globe. 3. Always remember: - All devices connected to the e-Life home Wi-Fi will be able to use the supported Apps with an active eLife Internet Calling Plan subscription - If you are using the Mobile Internet Calling Plan, the data consumption will be from your mobile data package
• You can use all the apps with one subscription
1- The Internet Calling Plan is an add-on service to your existing Etisalat mobile and/or eLife service.
2- A subscription to the Internet Calling Plan (the “Plan”) is required in the UAE to initiate app-to-app video or voice calls using the supported apps.
3- Etisalat reserves the right to add, remove or otherwise modify the list of supported apps listed on the Etisalat website.
4- With an Internet Calling Plan subscription, you can make video or voice calls to any other same app user anywhere in the world.
5- Validity: validity is 30 days for Mobile Prepaid customers. For Mobile Postpaid and eLife Home customers the fees will be billed monthly and service shall be automatically renewed and will remain active unless removed.
6- Auto-renewal: The Plan will auto-renew until you terminate your subscription to the Plan via an un-subscription request.
7- Un-subscription: Once you unsubscribe from the plan, the service will be cancel immediately and the subscriber will lose the access, and there will be no refund for the rental fees paid.
8- With an active subscription to the Internet Calling Plan for eLife, calls can be made only when connected to the Wi-Fi network of your home broadband service.
9- With an active subscription to the Internet Calling Plan for Mobile, the data consumed by the VoIP apps will be charged from your data package. The subscription to the Internet Calling Plan does not grant you free data.
10- An Internet Calling Plan for Mobile subscription is required to make app-to-app calls when roaming on mobile data. Data will be charged at standard roaming rates or from your data roaming package if available.
11- An Internet Calling Plan for Mobile subscription can be used on only one mobile account (postpaid and/or prepaid).
12- To learn more about the Internet Calling Plans and the supported apps, go to the FAQs.