Smart ways to pay your bills

Making a bill payment takes only a few minutes.

Flexible Payment Options

Now you can make bill payment for your account effortlessly and immediately.

  • Debit / Credit Cards / Online Bank Transfer
Debit / Credit Cards / Online Bank Transfer
Debit / Credit Cards / Online Bank Transfer

Pay your bills easily and anytime through one of the following channels:

  1. Quick Pay
    Pay your bills online using your account number without having to login
  2. Business Online Portal
    Manage your accounts and allocate your payments at your convenience. Learn more

Other Channels

  1. Business Mobile App
    Manage your accounts on the move through our Business mobile app. Track your usage and pay your bills in an easy and quick way. Download our App – App store | Google Play | Huawei Play
  2. Etisalat Smart Payment Machines
    Pay your bills by Cheque, card, or in cash through a wide range of e-kiosks across UAE using your Party ID or B2B reference number. Locate the nearest machines
  3. Online Bank Payment
    Use your own online banking portal for quick and easy bill payments
    Make your payment through your own online banking.
Cheque Payment

Pay your bills by Cheque, card, or in cash through a wide range of e-kiosks across UAE using your Party ID or B2B reference number. Locate the nearest machines

To learn more about cheque payment click here.

Cash Payments
  1. Etisalat Smart Payment Machines
    Pay your bills by Cheque, card, or in cash through a wide range of e-kiosks across UAE using your Party ID or B2B reference number. Locate the nearest machines

  2. Exchange House Payment
    Make your payment through one of our exchange partners
    1. Al Ansari Exchange
    2. Al Fardan Exchange
    3. Index Exchange Co
    4. Joy Alukkas Exchange
    5. Lari Exchange
    6. LULU Exchange
    7. Redha Al Ansari Exchange
    8. UAE Exchange
    9. Wall Street Exchange

Register to eBill and Go Green with e&

To register your accounts for eBilling, log in via the Business Online Portal. Once logged in, go to the ORDER menu and select "Change Billing Details" under the "Manage Subscription" section.

Here are the steps to change or update your billing details in the Business Online Portal:

1.  Log in to the Business Online Portal and go to the ORDER menu. Select "Change Billing Details" under the "Manage Subscription" section. (Alternatively, you can go to the PAY menu and select the "Bill Settings" link, which will take you to the same process for changing your billing details.)

2.  Select the attributes you would like to change or update:

e-Bill Delivery Method

  • e-Bill Email ID
  • Billing Address
  •  Reference
  • Bill language

3.  Choose the Party ID and the account(s). Once ready, click CONTINUE to proceed.

4.  After selecting the eBilling invoice details and accounts, fill in the details that need to be updated.

5.  Click SUBMIT to update the changes automatically.

Yes, go to the Bill tab in the Account Overview, where you can find the link to "Change Billing Details" to update the billing details (or invoice details) of your business account.

Yes, the same billing contact email ID can be registered for eBilling for multiple accounts. Our billing system will group all the accounts registered with the same email ID, so you will receive one email notification in your inbox.

No, only one email ID can be registered for eBill as the billing contact for each account. The billing contact email address is your company’s payment responsible for receiving your monthly bills (or tax invoices). If you need multiple recipients of the eBill, we recommend creating a group email ID (as a shared inbox or distribution email).

If you register one email ID for multiple accounts, you will receive only one email notification per month. Our billing system will group all the accounts registered with the same email ID, so you will receive one email notification in your inbox.

You will receive the eBill between the 1st and 4th of each month. Please ensure that you whitelist the e& eBill sender email address eStatement@ebill.etisalat.ae to avoid it going to your spam folder