EMR

Smart healthcare solutions


Starting from only AED 300/month
Excluding 5% VAT

Enhance healthcare operations with cloud-based electronic medical records

Optimise productivity and patient care through the Electronic Medical Records platform from Healthcare Solutions. This cloud-enabled software simplifies workflows and offers secure access to records from anywhere.

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Access data from all healthcare providers.

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Elevate medical oversight.

Point-of-care data for quality improvement.

Lite - EMR Abu Dhabi

  • Plan Benefits:
    for 1 - 5 users, access to unified patient records, connected with all other healthcare providers in the country, enhanced clinical and medical management, capture point-of-care data that inform and improve practice through quality improvement projects, practice-level interventions, and informative research.
  • Rental Fee: AED 300/User/Month
  • Billing Frequency: Monthly
  • Contract Period: 36 Month Contract
  • All prices shown are excluding of 5% VAT charge.
  • A one-time fee of AED 100 per user would apply at the time of sign up (Except Clinic Tier)
  • This service is sold on Etisalat SaaS Marketplace. When you set up an account on the Etisalat SaaS Marketplace, you will be issued a password, for which you are solely responsible for maintaining the confidentiality of your accounts and passwords, and for restricting access to them.
  • In the duration of the EMR subscription, Etisalat will access/store/transfer/share the entity's EMR data for the purpose of performance of the solution or to enable compliance with a competent legal or regulatory entity requirement.
  • All healthcare providers must get written consent from patients to store, distribute, and update patient data on this platform. Acquiring this written consent/authorisation is entirely the entity's accountability and responsibility.
  • Once this service has been terminated, the subscriber will need to make any/all back up of their business data. Etisalat will not provide any back-up services and will not be liable for any data loss or depletion by the third-party.
  • In cases of contract breach with early termination before the end of the minimum term of 3 years, i.e. 36 months, the subscriber would pay the following exit fees:  3 months' recurring charges per license of the plan.
  • Penalty Free Service: Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was miss-sold or the provided service did not comply with the service terms and conditions.

Lite - EMR Dubai

  • Plan Benefits:
    for 1 - 5 users, access to unified patient records, connected with all other healthcare providers in the country, enhanced clinical and medical management, capture point-of-care data that inform and improve practice through quality improvement projects, practice-level interventions, and informative research.
  • Rental Fee: AED 300/User/Month
  • Billing Frequency: Monthly
  • Contract Period: 36 Month Contract
  • All prices shown are excluding of 5% VAT charge.
  • A one-time fee of AED 100 per user would apply at the time of sign up (Except Clinic Tier)
  • This service is sold on Etisalat SaaS Marketplace. When you set up an account on the Etisalat SaaS Marketplace, you will be issued a password, for which you are solely responsible for maintaining the confidentiality of your accounts and passwords, and for restricting access to them.
  • In the duration of the EMR subscription, Etisalat will access/store/transfer/share the entity's EMR data for the purpose of performance of the solution or to enable compliance with a competent legal or regulatory entity requirement.
  • All healthcare providers must get written consent from patients to store, distribute, and update patient data on this platform. Acquiring this written consent/authorisation is entirely the entity's accountability and responsibility.
  • Once this service has been terminated, the subscriber will need to make any/all back up of their business data. Etisalat will not provide any back-up services and will not be liable for any data loss or depletion by the third-party.
  • In cases of contract breach with early termination before the end of the minimum term of 3 years, i.e. 36 months, the subscriber would pay the following exit fees:  3 months' recurring charges per license of the plan.
  • Penalty Free Service: Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was miss-sold or the provided service did not comply with the service terms and conditions.

Lite - EMR Northern Emirates

  • Plan Benefits:
    for 1 - 5 users, access to unified patient records, connected with all other healthcare providers in the country, enhanced clinical and medical management, capture point-of-care data that inform and improve practice through quality improvement projects, practice-level interventions, and informative research.
  • Rental Fee: AED 300/User/Month
  • Billing Frequency: Monthly
  • Contract Period: 36 Month Contract
  • All prices shown are excluding of 5% VAT charge.
  • A one-time fee of AED 100 per user would apply at the time of sign up (Except Clinic Tier)
  • This service is sold on Etisalat SaaS Marketplace. When you set up an account on the Etisalat SaaS Marketplace, you will be issued a password, for which you are solely responsible for maintaining the confidentiality of your accounts and passwords, and for restricting access to them.
  • In the duration of the EMR subscription, Etisalat will access/store/transfer/share the entity's EMR data for the purpose of performance of the solution or to enable compliance with a competent legal or regulatory entity requirement.
  • All healthcare providers must get written consent from patients to store, distribute, and update patient data on this platform. Acquiring this written consent/authorisation is entirely the entity's accountability and responsibility.
  • Once this service has been terminated, the subscriber will need to make any/all back up of their business data. Etisalat will not provide any back-up services and will not be liable for any data loss or depletion by the third-party.
  • In cases of contract breach with early termination before the end of the minimum term of 3 years, i.e. 36 months, the subscriber would pay the following exit fees:  3 months' recurring charges per license of the plan.
  • Penalty Free Service: Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was miss-sold or the provided service did not comply with the service terms and conditions.

Gain the etisalat by e& advantage with

Unified Patient Records

Nationwide data access improves care coordination.

Efficient Clinical Management

Elevate medical oversight with robust solutions.

Data-Driven Improvements

Data for targeted quality upgrades.

Research-Driven Practice

Drive innovation through focused research.

Documents required to apply:

  1. Valid Copy of Trade License
  2. Power of Attorney of the signatory
  3. Passport Copy with valid UAE Visa of individual, as authorised by Company
  4. Emirates ID copy of individual, as authorised by Company
  5. Tenancy contract
  6. Letter of Authority
  7. Establishment Card

Billing Frequency: Monthly
Contract Length: 36 months
All prices shown are exclusive of 5% VAT charge.
A one-time fee of AED 100 per user would apply at sign-up time.

This service is sold on etisalat by e&’s Business App Store. When you set up an account on etisalat by e&’s Business App Store, you will be issued a password, for which you are solely responsible for maintaining the confidentiality of your accounts and passwords, and for restricting access to them.

In the duration of the EMR subscription, etisalat by e& will access/store/transfer/share the entity's EMR data for the purpose of performance of the solution or to enable compliance with a competent legal or regulatory entity requirement.

All healthcare providers must get written consent from patients to store, distribute, and update patient data on this platform. Acquiring this written consent/authorisation is entirely the entity's accountability and responsibility.

Once this service has been terminated, the subscriber will need to make any/all backups of their business data. Etisalat by e& will not provide any backup services and will not be liable for any data loss or depletion by the third party.

In cases of contract breach with early termination before the end of the minimum term of 3 years, the subscriber would pay the following exit fees: 3 months' recurring charges per license of the plan.

Penalty-Free Service: Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

1. What exit charges are involved for EMR?
- A 3-month exit fee is applicable.

2. How long would product fulfilment for EMR take?
- We are offering immediate fulfilment for this product.

3. Are there any prerequisites for the product?
- This product is sold as an add-on to an existing telco plan. 4. Is there a minimum contract term for EMR?
- The minimum contract term for EMR is 36 months.

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