1GB Data
15 Flexi Mins
24 Hours Validity Duration
- Incoming Mins
- Outgoing Mins
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
Starting from AED 15/day
Travel out of the UAE with the luxury of staying connected to your clients and employees with our roaming packs that are designed to be 100% flexible based on your precise needs. Choose between daily, weekly, monthly and even annual packs, along with the convenience of them being activated only when you’re in the country of travel!
Reliable coverage across 190 destinations and 820+ Network Partners
No bill shocks with PAYG data being blocked by default and the choice of your preferred duration, daily, monthly or even annual!
Choose on your terms, with one-time and auto-renewal, both at your disposal.
Choose between one-time or auto-renewing roaming packs with zero commitment and the flexibility to cancel anytime, available at your fingertips!
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
Limited Time Promotion
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
Limited Time Promotion
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
Limited Time Promotion
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
Limited Time Promotion
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
Limited Time Promotion
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
Limited Time Promotion
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
5% VAT Excluded
35GB Data
60 Days Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
35GB Data
60 Days Validity Duration
Activated For One-Time Upon 1st Usage Frequency
One-Time Billing
5% VAT Excluded
50GB Data
365 Days Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
50GB Data
365 Days Validity Duration
Activated For One-Time Upon 1st Usage Frequency
One-Time Billing
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will be activated only after the first usage in the Preferred Roaming Partner Network. This means you can subscribe to the add-on before you travel, and it will be only be activated upon usage in the country of travel.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
5% VAT Excluded
1GB 1.1GB Data
- Flexi Mins
- SMS
24 Hours Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
3GB 3.3GB Data
- Flexi Mins
- SMS
3 Days Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
7GB 7.5GB Data
- Flexi Mins
- SMS
7 Days Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
20GB 22GB Data
- Flexi Mins
- SMS
7 Days Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
20GB 22GB Data
- Flexi Mins
- SMS
15 Days Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
5GB Data
- Flexi Mins
- SMS
3 Days Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
5GB Data
- Flexi Mins
- SMS
3 Days Validity Duration
Activated For One-time Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
15GB Data
- Flexi Mins
- SMS
10 Days Validity Duration
Activated & Renewed Upon 1st Usage Frequency
Free Cancellation
5% VAT Excluded
15GB Data
- Flexi Mins
- SMS
10 Days Validity Duration
Activated For One-time Upon 1st Usage Frequency
Free Cancellation
Your add-on will initiate from the first eligible usage in the Preferred Roaming Partner Network across India.
This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming-related queries or assistance, subscribers can contact the Travellers helpline at +9718002300.
Your add-on will initiate from the first eligible usage in the Preferred Roaming Partner Network across India.
This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming-related queries or assistance, subscribers can contact the Travellers helpline at +9718002300.
Your add-on will initiate from the first eligible usage in the Preferred Roaming Partner Network across India.
This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming-related queries or assistance, subscribers can contact the Travellers helpline at +9718002300.
Your add-on will initiate from the first eligible usage in the Preferred Roaming Partner Network across India.
This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming-related queries or assistance, subscribers can contact the Travellers helpline at +9718002300.
Your add-on will initiate from the first eligible usage in the Preferred Roaming Partner Network across India.
This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming-related queries or assistance, subscribers can contact the Travellers helpline at +9718002300.
Your add-on will initiate from first eligible usage in the Preferred Roaming Partner Network across GCC. Countries included are: KSA, Bahrain, Oman, Qatar, Kuwait.
This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will initiate from first eligible usage in the Preferred Roaming Partner Network in KSA.
To subscribe, SMS 'AB BUHO' to 1010. This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will initiate from first eligible usage in the Preferred Roaming Partner Network in KSA.
To subscribe, SMS 'AB BUH' to 1010. This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will initiate from first eligible usage in the Preferred Roaming Partner Network across GCC and will automatically renew after 10 days, upon usage. Countries included are: KSA, Bahrain, Oman, Qatar, Kuwait.
To Subscribe: Dial *177# and view all roaming packs. This offer is validfor a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
Your add-on will initiate from first eligible usage in the Preferred Roaming Partner Network across GCC. Countries included are: KSA, Bahrain, Oman, Qatar, Kuwait.
This offer is valid for a limited period only.
Out of usage charges i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner then the following standard rates would apply:
By default, roaming Data would be blocked. Subscribers can unblock the roaming PayG data service and use it at standard rates by sending UBLOCK to 1010 (T&Cs apply). We highly recommend you to buy a suitable roaming pack.
View our Preferred Roaming Partners Network here.
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
The Service Providers in the USA are undergoing a massive transition due to which all 2G/3G related services have been phased out.
This means that you will need to connect to the network with a VoLTE compatible device. The new generation of VoLTE technology offers you an enhanced experience with higher quality calls, the ability to browse the internet simultaneously while on a call, and heightened battery life.
In order to ensure you gain access to your VoLTE roaming, you will need to connect to AT&T USA and enable roaming data along with the VoLTE call option on your device.
This change will be in effect from July 1st 2022.
In the case that you do not have a VoLTE-compatible device, you will not be able to make or receive roaming calls in the USA.
Out of usage charges, i.e. Standard Tariff: When a subscriber uses international roaming without using a roaming add-on or with a non-preferred roaming partner, then the following standard rates would apply.
SERVICE | GCC COUNTRIES | REST OF THE WORLD (ROW)* | SATELLITE, MARITIME & FLIGHT OPERATORS* |
Incoming call | AED 0.808/min | AED 4.25/min | AED 5.25/min |
Outgoing call to the UAE | AED 2.203**/min | AED 9.50/min | AED 15/min |
Outgoing local call | AED 0.881/min | AED 4.50/min | AED 10/min |
Outgoing call to others | AED 9/min | AED 13/min | AED 15/min |
Outgoing SMS | AED 0.22/SMS | AED 2/SMS | AED 4/SMS |
Incoming SMS | Free | Free | Free |
Data | AED 0.04626/30KB | AED 1/30KB (Postpaid) AED 1.5/30KB (Prepaid) AED 1/10KB (Postpaid & Prepaid in Lebanon) | AED 1/30KB (Postpaid) AED 1.5/30KB (Prepaid) |
*VAT not applicable
**When roaming in the GCC zone, call charges to the UAE (AED 2.203/min) apply also on calls to other GCC countries
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300
For Customers subscribing to Roaming Add-ons
How are Etisalat’s Roaming Services activated?
Etisalat’s roaming services are activated by default on every Postpaid and Prepaid mobile lines.
What are the standard roaming charges?
Etisalat’s standard roaming charges are as per the following:
SERVICE | GCC COUNTRIES | REST OF THE WORLD (ROW)* | SATELLITE, MARITIME & FLIGHT OPERATORS* |
Incoming call | AED 0.808/min | AED 4.25/min | AED 5.25/min |
Outgoing call to the UAE | AED 2.203**/min | AED 9.50/min | AED 15/min |
Outgoing local call | AED 0.881/min | AED 4.50/min | AED 10/min |
Outgoing call to others | AED 9/min | AED 13/min | AED 15/min |
Outgoing SMS | AED 0.22/SMS | AED 2/SMS | AED 4/SMS |
Incoming SMS | Free | Free | Free |
Data | AED 0.04626/30KB | AED 1/30KB (Postpaid) AED 1.5/30KB (Prepaid) AED 1/10KB (Postpaid & Prepaid in Lebanon) | AED 1/30KB (Postpaid) AED 1.5/30KB (Prepaid) |
Is Roaming Data Disabled by default?
Yes, Roaming Data is disabled by default to avoid bill shocks. Users would need to subscribe to an add-on with roaming data allowances to use Data Roaming or unblock PAYG data. Subscribers can unblock the service and use it at standard rates by sending ‘UBLOCK’ to 1010 (T&Cs apply).
Do I need to pay rental for roaming add-ons while I am not roaming?
Most of the add-ons being introduced by Etisalat get charged while first usage is done in the Preferred Roaming Partner.
From when does the validity of the pack start?
Validity of the pack starts from the first usage in the Roaming Network.
What is meant by first usage?
First Usage applies from when Data is used or Incoming Voice Calls are received or Outgoing Voice Calls are made when overseas, in the Preferred Roaming Partners Networks.
What are Flexi minutes?
A. Flexi Minutes include Incoming Roaming Calls, Local Outgoing calls, Call back to UAE & International Calls to 100+ countries.
In which networks will these packs work?
These packs will work in Preferred Roaming Partners Networks of Etisalat.
Where can we find list of preferred roaming partners?
The list can be found at business preferred roaming partners
Do Roaming add-ons offer Data Lock feature?
Yes, these packs offer data lock feature wherein the data will not work on Non Preferred Roaming Network. However, customers can make or receive calls in non-preferred Roaming Network at standard roaming rates.
Where can Umrah and Haj pack be used?
Umrah & Hajj pack can be used in any network in Saudi Arabia (Mobily, STC and Zain)
Where can Umrah and Haj packs be used?
Umrah & Hajj pack can be used in any network in Saudi Arabia (Mobily, STC and Zain)
For Customers traveling to the USA
Which network in the USA should I use to make and receive calls?
You are recommended to connect to AT&T USA’s network, enable roaming data along with the VoLTE option to make/receive calls. Please ensure your device is VoLTE compatiable.
What does VoLTE offer?
The new generation of VoLTE technology offers you an enhanced experience with higher quality calls, the ability to browse the internet simultaneously while on a call, and heightened battery life.
How do I enable VoLTE Calling on my device?
Firstly, please ensure your smartphone is VoLTE compatible. You will then need to enable Roaming Data plus, enable VoLTE calling your device to use it.
Will I be able to send SMS using AT&T USA network while roaming?
Absolutely, SMS can be sent and received while using the AT&T USA network.
Will I be able to activate or purchase add-ons using the code *177# code?
This is a USSD code and unfortunately you will no longer be able to dial to similar codes as these only work in LTE networks.
Will I be able to latch onto the AT&T USA network without a data add-on?
Yes, you will be able to do so however you will need to keep your roaming data on.
Will I need to change my data settings for VoLTE roaming?
Yes. roaming data is required to be enabled on your device in order to use VoLTE..
Standard Roaming Tariffs:
Enjoy the standard international roaming rates when you travel abroad, charged on a Pay-as-You-Go basis.
Service | GCC countries* | Rest of the world (ROW)* | Satellite, Maritime & Flight Operators* |
---|---|---|---|
Incoming call | AED 0.808/min | AED 4.25/min | AED 5.25/min |
Outgoing call to the UAE | AED 2.203**/min | AED 9.50/min | AED 15/min |
Outgoing local call | AED 0.881/min | AED 4.50/min | AED 10/min |
Outgoing call to others | AED 9/min | AED 13/min | AED 15/min |
Outgoing SMS | AED 0.22/SMS | AED 2/SMS | AED 4/SMS |
Incoming SMS | Free | Free | Free |
Data | AED 0.04626/30KB | AED 1/30KB (Postpaid) AED 1.5/30KB (Prepaid) AED 1/10KB (Postpaid & Prepaid in Lebanon) | AED 1/30KB (Postpaid) AED 1.5/30KB (Prepaid) |
*VAT not applicable
**When roaming in the GCC zone, call charges to the UAE (AED 2.203/min) apply also on calls to other GCC countries
By default, roaming Data is blocked. Subscribers can activate the roaming Data PayG, subscribers service and use it at Standard Rates. To unblock, send ‘UBLOCK’ to 1010. We recommend for subscribers to get a suitable roaming add-on pack.
Should subscribers connect to Non-Preferred Partners Networks while having their Roaming add-ons, they will by default be charged Standard Tariffs. In order to ensure you do not undergo these charges, please connect to Preferred Network Partners only. View list of partners here: Preferred Roaming Partners
Channels of Roaming Add-on Activation:
Roaming Callback App T&Cs:
For roaming related queries or assistance, subscribers can contact the Travellers helpline at +9718002300.
Dial *125# and follow on-screen instructions to activate/deactivate any add-on or check your current balance.
Log in to Etisalat’s Business Online Portal to shop, manage and monitor your desired add-ons effortlessly.
Download and log in to Etisalat’s Business App to shop, manage, view and track your add-ons, on the go.
Explore rich digital advertising solution to grow your brand’s visibility. Plus, get equipped with a powerful CMS for multiple site control & more, from AED 100/month!
Experience the power of unlimited local and international minutes, vast roaming allowances, a VIP Gold number and much more, starting from AED 325/month!
Get your new Apple & Samsung devices with no upfront fees, easy monthly payments, one-year warranty and more, starting from only AED 129/month!
Keep an eye on only what your business needs with tailored alerts and exclusively priced add-ons based on your usage with 360-degrees of access, all in one place!
Use the code below and activate Roaming Callback, today! After you have activated this function, simply select a contact and make a call normally. A pop-up will notify you about receiving a call from Etisalat, displaying your number. Accept the call and get connected!
DIAL *145*00(CountryCode)(Number)#
Choose between the latest Apple and Samsung smartphones or tablets with the convenience of fixed, easy monthly payments, starting from as low as AED 90/month with zero interest!
We’re right here, our team is your team! Simply submit your inquiry and get expert sales guidance on our solutions!
© 2024 e&. All Rights Reserved.
© 2024 e&. All Rights Reserved.