SMS Marketing Solutions

Engage with thousands of customers, effortlessly

Contact Sales

Drive targeted, personalised & truly engaging campaigns on time with SMS Marketing Solutions!

Efficiently run your campaigns with SMS Marketing Solutions! Connect with customers using personalized messages, surveys, and reports on an easy-to-use platform. Launch and track bulk SMS campaigns and collect feedback to enhance your brand presence with our comprehensive tool.

 

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Custom Sender ID

You can choose your own sender ID that perfectly defines, represents, and promotes your brand.

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Interactive SMSs

Enjoy valuable interaction with your customers. Conduct surveys, receive review ratings, and much more!

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Dashboard

A user-friendly design ensures it’s simple and easy to launch bulk, interactive SMS campaigns.

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API Integration

Using our Application Program Interface (API), you can seamlessly integrate your own marketing, sales, or CRM tools.

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Personalisation

You can instigate targeted marketing campaigns based on who your customers are, where they are, and their preferences.

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Reporting

The platform makes it simple and easy to analyse the success of your campaigns. Monitor delivery rates, open rates, and more.

8489_Icons
API Integration

Using our Application Program Interface (API), you can seamlessly integrate your own marketing, sales, or CRM tools.

8425_Smart Messaging_icon_
Personalisation

You can instigate targeted marketing campaigns based on who your customers are, where they are, and their preferences.

Icon_Monthly_Subscription
Reporting

The platform makes it simple and easy to analyse the success of your campaigns. Monitor delivery rates, open rates, and more.

For businesses looking to boost their base plans

Suitable for businesses looking to have an interactive communications strategy with their customers and transactional SMS. These local and international add-ons are popularly used by radio/TV/social media contests, charity groups for donations, surveys, bookings, feedback & more. Moreover, the Premium Short-code add-on also offers a revenue-sharing model to subscribers.

*Choose from 200+ pre-approved destinations. 

COUNTRY LIST

For Try & Buy Limited-Time Offer on SMS Plan 1

  • The first month rental is free with AED 200/month rental applicable from the second month i.e. 26th onwards.
  • Customers access 2000 SMS for free. If the limit is exceeded, then charges of AED 0.10/SMS will apply. 
  • Customers would be charged AED 100 for New Sender ID during the offer with only the first month’s rental for free.
  • All customers that have subscribed to the free pack before the 10th of the month will automatically be upgraded to the paid pack on 26th of same month unless they opt out before.
  • You can upgrade at anytime from the free pack i.e. SMS Plan 1 to any another pack via the Business Online Portal.
  • You can cancel the free pack at anytime after the trial has begun prior to the 26th of the month which would result to not being auto-renewed to SMS Plan 1.
  • The Try & Buy Offer will not be valid for customers with an active Smart Messaging Platform Subscription.
  • This offer will be only be activated for new customers i.e. new Party IDs with them availing this offer only once.

About SMS Marketing Plans

  • Billing frequency is monthly with the cycle calculated from the 26th to 25th of every month.
  • All SMS Plans are auto-renewed on 26th of every month.
  • All prices of plans are excluding 5% VAT.
  • Any unused SMS allowances will not and cannot be carried forward to the next month.
  • No exit charges are applicable, however, if the service is terminated in the middle of the billing cycle, the full month’s rental will apply. 

Out-of-bundle SMS charges as per the following:

  • SMS Plan 1: AED 0.10 per out-of-bundle SMS
  • SMS Plan 2: AED 0.09 per out-of-bundle SMS
  • SMS Plan 3: AED 0.08 fils per out-of-bundle SMS
  • SMS Plan 4: AED 0.07 fils per out-of-bundle SMS
  • SMS Plan 5: AED 0.06 per out-of-bundle SMS
  • SMS Plan 6: AED 0.058 per out-of-bundle SMS
  • SMS Plan 7: AED 0.055 per out-of-bundle SMS
  • SMS Plan 8: AED 0.052 per out-of-bundle SMS

What is an SMS Sender ID?

A Sender ID is a unique name or number displayed as the sender of an SMS instead of a system-generated long number.

What is the maximum length of an SMS?

  • Plain text (English) messages: 160 characters
  • Unicode (other languages): 70 characters
  • If exceeded, messages are split into multiple fragments (up to 10).

What is the difference between MO and MT SMS?

  • MO (Mobile Originated): Messages sent by users to enterprises using shortcodes.
  • MT (Mobile Terminated): Messages sent by enterprises to users.

Can SMS be scheduled for later delivery?

Yes, SMS campaigns can be scheduled for specific dates, recurring intervals, or sent immediately.

What is the promotional SMS sending time restriction?

Promotional SMS can only be sent between 8 AM and 8 PM as per UAE regulations.

What are the different types of SMS campaigns?

  • One-time: Sent once
  • Scheduled: Sent at a specified date/time
  • Recurring: Sent periodically (weekly, monthly, etc.)
  • Ad-hoc: No predefined schedule

How many SMS can be sent in a single campaign?

Up to 500,000 SMS can be submitted in one campaign.

What is an add-on package in SMS services?

Add-on packages provide premium features such as MO charity, interactive SMS, and keyword-based services.

What is an SMS distribution list?

A predefined list of mobile numbers to which SMS messages can be sent in bulk.

Can I personalize SMS messages?

Yes, using placeholders like "$1, $2, $3" to insert customer-specific details.

What file formats are supported for bulk SMS uploads?

TXT and CSV files containing mobile numbers and messages.

What is the maximum file size for an SMS contact list?

A file (TXT or Excel) with up to 5,000 entries.

What is a Short Code in SMS?

A four-digit number is used for two-way messaging (e.g., customer voting, surveys).

What are the types and costs of Short Codes?

  • Normal Short Code: AED 150/month
  • Premium Short Code: AED 625/month

Can a Sender ID be used for multiple sub-accounts?

Yes, the same Sender ID can be assigned to multiple accounts within a service.

How long does Sender ID approval take?

Approximately 12-48 hours.

What is the cost of a Sender ID?

AED 100 (one-time charge).

What happens if an SMS is sent outside the allowed hours?

Promotional messages will be rejected unless configured as a transactional SMS.

Can an SMS campaign be edited after scheduling?

No, once scheduled, campaigns cannot be modified.

How can I check the delivery status of an SMS?

Delivery reports (DLRs) can be retrieved through API or SFTP file transfer.