Business First Plus.

Non-stop productivity with our business mobile plans

Get 3 months free Careem Plus and Double Data!

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Continuous productivity with
Business First Plus

Optimize your business communications instantly with uninterrupted connectivity and boosted productivity.

 Plans designed to keep you hyper-connected in today’s digital landscape:

Generous data allowances, local and international minutes, CUG (Call user group) mins, flexi SMS, carryforward features, and more.

Benefit from up to 500MB of free daily data for Zoom, Microsoft Teams, and other pre-approved productivity apps.

Enjoy a 3-month subscription to careem plus when you subscribe to any mobile plan!

Required Documents to Apply for Business First Plus Plan

  • Valid Copy Of Trade License 
  • Passport Copy With Valid UAE Visa Of Individual, As Authorised By Company
  • Emirates ID Copy Of Individual, As Authorised By Company
  • Letter Of Authority
  • Establishment Card

Contract durations is as per agreed original contract period between the client and Etisalat with two options being available: No Contract and 12-Month Contract.

Billing Frequency: Monthly

All prices shown are excluding of 5% VAT charge.

*Careem Offer: Careem Plus is available only in Dubai and Abu Dhabi

Note: e& does not provide support for Careem Plus services. For any issues or assistance, we recommend contacting Careem support directly at help.careem.com.

A hassle-free upgrade/migration to any other Business First Plus & Business Xtreme Plans can be done without any exit charges.

Closed User Group (CUG) minutes are intra-company calling minutes allowing subscribers to make and receive calls within their designated group.

International minutes allowances are applicable to multiple destinations. Click here  to view the list of applicable countries.

Flexi SMS covers local & international SMS.

Penalty Free Service:

Customer can exit the service contract within a maximum period of 5 days from activation without penalty charges (i.e. exit charges) if the service contract was mis-sold or the provided service did not comply with the service terms and conditions.

Out of Plan Charges Within the UAE: These charges will only be applied should you exceed the allocations as per your Mobile Business Plan

SERVICECOST
International callsAED 2.40/min
Local callsAED 0.30/min
Closed User Group (CUG)AED 0.30/min
Local dataAED 1/MB
Local SMSAED 0.18/SMS
International SMSAED 0.60/SMS

 

Out of Plan Charges Outside of the UAE:

SERVICEGCC COUNTRIESREST OF THE WORLD (ROW)*SATELLITE, MARITIME & FLIGHT OPERATORS*
Incoming callAED 0.808/minAED 4.25/minAED 5.25/min
Outgoing call to the UAEAED 2.203**/minAED 9.50/minAED 15/min
Outgoing local callAED 0.881/minAED 4.50/minAED 10/min
Outgoing call to othersAED 9/minAED 13/minAED 15/min
Outgoing SMSAED 0.22/SMSAED 2/SMSAED 4/SMS
Incoming SMSFreeFreeFree
DataAED 0.05508/30KBAED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)
AED 1/10KB (Postpaid & Prepaid in Lebanon)		AED 1/30KB (Postpaid)
AED 1.5/30KB (Prepaid)

 

If you’re searching for basic postpaid packages with standard benefits, your search has been successful!

Discover our  Business First Packages

How does the Carryforward feature in Business First Plus work?

The key advantage of this plan starting at AED 110 is that you can carryforward its benefits for 3 months. This means, if you have subscribed to this plan on the 1st of Jan, you are authorized to carryforward the plan’s benefits to ensure all of the remainder allowances of the current month are used until the 30th of April. Similarly, this would continue for the next month, 1st of February until 31st May.

Can I downgrade/upgrade between Business First Plus base plans?

If you are upgrading or downgrading within the Business First Plus Flavors, no exit charges would apply if the online offer has not been redeemed. 

In the case that the online offer has been redeemed, you can upgrade/downgrade to plans only after the completion of the promotional period of two months with the contract being reset and exit charges being applied.

Can I subscribe to any other add-on with an existing add-on activated?

Yes, absolutely. Each of the add-ons are independent in nature and users can pick and choose whichever add-ons they require to tailor their plans to suit their requirements.

 What are the exit charges?

Exit charges applicable for device and base plans as per the following:

       (i) Exit from the Base Plan only – 1-month of base plan rental fee.

       (ii) Exit from Base plan with a Device - 1-month base plan rental fee + remainder months of rental for device. 

Can I migrate from Business First Plus to any other Business plans? 

Yes, you can easily migrate from Business First Plus Plan to any other plan that suits your requirements. Exit charges are subject to upgrade or downgrade and, your contract will reset from the date of migration.

What happens if I take a Voice add-on on top of my carryforward voice allowance?

In this case, Carryforward Allowances will be prioritized. 

How can I check my plan’s balance allowances?

You can check your balance allowances by simply dialing *140#

How will customers get a Careem Plus subscription for first 3 months?

The user receives a link from e& example: (Dear customer, your <Plan Name> on 10/07/2024 includes the first 3 months free of Careem Plus subscription. Click on https://careem.me/44W3olE & use the promo code XXXXXXXX to claim. Thank you for choosing e&.).

User clicks on the link and is redirected to the Careem Plus sign-up page or Careem Plus offers page.

In case the user doesn't have a Careem account, the link will redirect the user to the App Store/Play Store to download the app and create an account.

Then the user will be able to click again, and step 2 will apply.

User can then enter promo code shared by e&.

If promo code is valid, the user will be able to then subscribe to Careem Plus for 90 days free (we still require an AED 1 auth/release)

 

Which customers and plans are eligible for the free promo?

The eligible plans are Standard ATL offers (Business First Plus and Business Xtreme and online offers.

What if the customer didn’t receive the SMS for the promo code?

The promo code that confirms plan activation is included in the message. Therefore, once the plan is successfully activated and fulfilled, the customer will receive a single message containing both the confirmation and the promo code.

Can he take the promotion benefits if the customer is already a Careem Plus user and is paying for a Careem Plus subscription?

No, such a customer is not eligible for promotions.

If a customer buys multiple new SIMs, can he/she use all the promo codes on one mobile number?

No, only one promo code will be linked to one number.

Which Emirates Careem service is available?

The Careem Plus is available in Dubai and Abu Dhabi.

What will happen if the customer deletes the SMS by mistake?

The customer should contact the call center, where the representative will verify the information in CIM. From CIM, they can review the message sent to the customer, including all the details mentioned below.

If a customer uses one promo code “3 months” and again, the customer moves to another eligible plan and gets a new promo code, can it work?

No, as it is valid for new Careem Plus users only.

If customers use the free version of Careem, can they use the promo code?

It applies to all Careem users who have never tried Careem Plus.

What is the validity of an unused promo code?

The promo code is valid till 31st Dec’24.

Will there be a notification to confirm before the commencement of the paid months starting from the fourth month?

No. However, customers will see all the information clearly on the Careem app across touchpoints before the paid months commence.

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