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Internet Dial Up

A proxy server is a server that acts as an intermediary between a workstation user and the Internet to ensure security, administrative control, and caching service.
A proxy server receives a request for an Internet service (such as a Web page request) from the user.
If it passes filtering requirements, the proxy server, assuming it is also a cache server, looks in its local cache of previously downloaded Web pages.
If it finds the page, it returns it to the user without needing to forward the request to the Internet.
If the page is not in the cache, the proxy server, acting as a client on behalf of the user, uses one of its own IP addresses to request the page from the server out on the Internet.
When the page is returned, the proxy server relates it to the original request and forwards it on to the user.

1. In the Internet Explorer, click on Tools Internet options
2. Click on the Connections tab, and in Dial up Settings highlight the dialler and click on Settings
3. Select Use Automatic Configuration Script and in the address enter http://proxy.emirates.net.ae/proxy.pac, then click OK

Try configuring Manual proxy if Automatic proxy is configured or vice-versa. If the problem is still not resolved, check with the site Administrator to see if they are using any specific port which needs to be opened by us.

It is actually showing the baud rate of your communication port which you can change in the modem properties. This is not the speed with which your modem is communicating, but the speed at which your computer's serial port is capable of communicating with a serial device such as a modem.

Method 1

1. When you start Windows, do not click Cancel in the logon dialog box.
2. If you do not have a password, create a new one by typing it in the Password box, or create a null password by clicking OK.

Method 2
(If the network password screen doesn't appear)

1. Click Start - Settings - Control Panel, then double-click Network
2. Click Add - Client and then click Add
3. In the Manufacturers box, click Microsoft in the Network Clients box
4. Click either Client for Microsoft Networks or Client for NetWare Networks, and then click OK
5. Restart the computer and try again

Click on Start - Settings - Control Panel and click on Modem, select Properties and type 'M0' in Extra Settings.

In the Internet Explorer go to Tools -Internet Options, then click on Clear History, then click OK.

You will need to configure the Proxy Server in Real Player as follows:

1. Click on View Preferences
2. Highlight Proxy and select Manual Proxy
3. Select Manual Proxy Server and enter proxy1.emirates.net.ae Port : 8080

Please verify the following

1. If you have call waiting facility, you should disable it when you want to connect to the Internet. Otherwise, whenever somebody calls you, your Internet will get disconnected. Please dial #43# 2 to disable call waiting feature on your telephone
2. Also check whether you have a noisy telephone line. If so, please call Etisalat Customer service at 180 or 181 to report the fault
3. Check with your modem dealer. May be the modem is faulty and is not a reliable device

For any further clarification, you can reach us anytime at 101, Etisalat Customer Care Center.

Please check the following

1. Check the modem is connected to the phone line
2. Check the phone line is not disconnected
3. Verify that the fax modem cable is used for connecting the modem to the phone line socket
4. If the line is through an exchange, use '9' to make a call
5. Click on Start - Settings - Control Panel, double-click on Modems - Properties. On Connection tab check that the 'Wait for dial tone before dialing' box is clear. For any further clarification, you can reach us anytime at 101, Etisalat Customer Care Center

Please check the following

1. Verify that the username and password has been entered correctly
2. Check whether the script file is configured in the Dial-Up Scripting tool or the Scripting Option in the properties of dialup networking connection
3. Check the status of the account by contacting the Customer Care Centre at 101

Please check the following

1. Make sure the dialling number is 400 4444 for normal access and 500 5555 for Dial & Surf ("0" should be activated on the telephone line for 500 5555 only)
2. Check that the Area code & Country code is not selected in Dialup Networking
3. Verify that the username and the password has been entered correctly
4. From modem properties check that the 'Wait for Dial Tone Before Dialing' box is clear. For any further clarification, you can reach us anytime at 101, Etisalat Customer Care Center

Please check the following

1. Verify that the modem drivers are installed correctly
2. Check the dialler is not set to a different modem, or in the case of external modems, the cable is connected
3. Check that the modem is communicating properly
4. Click on Start - Settings - Control Panel and double-click on Modem, select Properties, click on Modem Com port - Diagnostics then click on 'More Info'.If this indicates that there is no communication between your modem and your computer it is suggested that you reinstall the modem drivers or contact the modem vendor. For any further clarification, you can reach us anytime at 101, Etisalat Customer Care Center

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