As an e& UAE customer, you’re able to transfer credit to your loved ones overseas or recharge your prepaid number back home. If you are a visitor with an e& UAE prepaid account, you can utilise any unused prepaid credit towards recharging any prepaid account from your home country.

Benefit

• Stay in touch with loved ones, business partners and families by keeping foreign prepaid accounts active while roaming in the UAE
• Recipients don’t have to visit any top-up outlet to top-up – they will receive the credit instantly on their mobile, along with a confirmation SMS
• Convenience and security to use their own mobile handset to complete the transaction anytime, anywhere
• Lower transaction fees than money transfers from overseas for low-value remittances, with savings for the sender
• Instant cross-border airtime transfers made easy

How to transfer

• Via e& UAE app
• By texting the international prepaid number (For example: 9198XXXXXXXX) to 1700 (free)

Charges

Once the international prepaid number has been sent, you will receive a message with the available denominations in the destination country and the corresponding charges in AED before confirmation. There will be no additional charges.

Important to know

To initiate a transaction, you need to have sufficient balance on your Wasel account, or a valid postpaid account.

Transfer credit from your mobile (prepaid or postpaid) to your family and friends with prepaid numbers. Local Credit Transfer provides flexibility of transferring credit in different denominations.

How to transfer

•  Via e& UAE app
• By dialling *100*Mobile Number*Amount to be transferred# Example: If you wish to send AED 5, simply dial *100*05XXXXXXXX*5#

Please note that 5.25% (5% VAT included) of the transferred amount will be deducted from the sender as a transaction fee.

For instance, if Mobile A transferred AED 100 to Mobile B, then AED 105.25 (AED 100 + AED 5.25) will be deducted from Mobile A and Mobile B will receive AED 100.