e& Smart Plan

Be in touch, stay in touch

The flexible plan with incredible features

You can now always stay connected with your loved ones as you enjoy up to 2,500 minutes of flexi talk time and up to 3 preferred numbers with this incredible e& Smart Plan. Whether they’re at home or overseas, you can simply dial up and catch up.

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Other ways to get your line

By visiting your nearest Etisalat Business Centres, outlet or partner with the necessary documents.

Frequently asked questions

For more information, please read our frequently asked questions.

 

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Necessary documents:

  • Original Emirates ID
  • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

Credit Limit

  • All postpaid plans come with a maximum cap on the outstanding charges incurred.
  • The accumulated charges include unpaid amounts from the previous billing month and usage charges incurred this month. You will be notified when this amount reaches 80%, 90%, 95% and 100% of your limit.
  • Your services will be suspended when the cap has been reached. You can unlock them by paying all your dues.
  • The exact amount of the maximum cap is determined after your account has been verified during the purchase or change process. It may be periodically revised by Etisalat based on your usage and payment history.
  • You can adjust your plan’s credit limit on My Etisalat UAE app or our Self-Care portal to control your spending.

Terms and conditions

For more information, please read our  terms and conditions.

Out-of-bundle charges

ServiceCharge*
Calls
Local: AED 0.32/min
International for Etisalat Smart plans:
AED 1.26/min for Zone 1 countries (included in the flexi minutes)
AED 3.78/min for Zone 2 countries (not included in the flexi minutes)
As per each country’s rates for Zone 3 countries (not included in the flexi minutes)
As per the standard rates on per-second basis
SMSs
Local: AED 0.19/SMS
International: AED 0.63/SMS
MMSs
Local: AED 0.47/50KB
International: AED 1.89/50KB
Video calls
Local: AED 0.63/min
International: As per overseas operator rates
*5% VAT included

e& international calling rates

International calls

Browse through the list of standard international calling rates to find out the charges for countries not listed in zones 1, 2 and 3

 

Zone 1

Browse through our list of over 100 countries in Zone 1 to find out their calling rates

 

Zone 2

Browse through our list of 41 countries in Zone 2 to find out their calling rates

 

Zone 3

Browse through our list of 35 countries in Zone 3 to find out their calling rates

 

Bring more value to your life

 

Data & Credit Transfer

Help keep your family and friends stay in touch.

 

Learn more

UAE Wi-Fi

Enjoying free internet access at more than 350 locations across the UAE.

 

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Deal of the Day

Discounts on data packs, freebies on talk time and other great benefits.

 

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Multi SIM

Share your package with up to 5 SIM cards with the new e& Multi SIM.

 

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