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- - Products
  - eLife Plans
    
    Discounts
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    5G
  - Full Home Wi-Fi
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  - Smart TVs
  - Add-ons
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Smart Home
- Main Menu
- - Discover
  - Discover Smart Home
  - Services
  - Monitoring & Safety
  - Energy Savings
  - Home Control
  - Smart Devices
  - Smart TVs
  - Smart Speakers
  - Smart Monitors
  - Robo Vacuums & Mops
  - Smart Scales & Purifiers
  - Smart Lights
  - Smart Sensors
  - Door Locks
  - Sockets
  - Camera Accessories & Doorbells
Digital Products
- Main Menu
- - Entertainment
  - Discover Entertainment
  - Gaming
  - Video
  - Switch TV
  - Lifestyle
  - Discover Lifestyle
    
    Discounts
  - Smart Home
  - Easy Insurance
  - Smiles
  - GoChat
  - Productivity
  - Microsoft 365
  - Microsoft Windows
  - GoLearning
    
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    New
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How to identify fraudulent emails

One of the top ways used by fraudsters is email. Read our tips below to make sure you don't fall victim to these emails.

Key signs

Verify the sender's address
Check the email format for errors
Do NOT click a link instantly
Look for urgent /emotional request

Verify the sender's address

Always open the sender's email address and verify that it is sent from 'xxx@etisalat.ae' and is spelled correctly.

Check the email format for errors

Always make sure that the format of the email looks similar to an email from Etisalat. One way to identify it is by finding our fixed greeting "Dear Customer". Look for spelling or grammatical errors.

Do NOT click a link instantly

Don't click on any link or button without hovering over it and verifying that the link is registered with Etisalat. Don't download or run any software before verifying that the email is from Etisalat.