Get unlimited data with Home Wireless Advance or Premium services. Just like our ultra-fast fibre plans, there are no deposits or upfront charges. Hurry, this is a limited time offer!
Step 1: Remove SIM from the envelope and insert it in the SIM slot at the back of the router.
Step 2: Connect the router to a power source, and wait for the power indicator to light up.
Step 3: Connect your devices to the Wi-Fi router using the password at the back of the router.
For better performance, place the router near a window and away from any electric equipment.
You can relocate the Home Wireless (SIM card) once in a single month with no extra charge by calling 101. Subsequent moves will be charged AED 100 (VAT excluded) per instance in the same month.
Home Wireless Advance
You can use the SIM card in our optional 5G Plug-n-Play Router or any other device of your choice. You also have the option to relocate hassle-free once a month at no extra charge!
*T&C apply
Home Wireless Premium
The router is optional in the Home Wireless Premium plan.
Note:
You can use the SIM in our Plug-and-Play Router and relocate the Home Wireless (SIM card) once per month at no additional cost by contacting 101. Any additional moves within the same month will incur a charge of AED 100 (VAT excluded) per relocation.
Home Wireless Advance
Home Wireless Premium
Please note that Home Wireless is an automated activation and does not require any complex installations from either Etisalat by e& or the customer.
Home Wireless Advance offers you unlimited internet at your home with our optional 5G Plug-n-Play router at no extra charge.
Home Wireless Premium offers you premium TV content on STARZPLAY, GoChat with unlimited internet & an optional 5G Plug-n-Play router.
Home Wireless is a limited service mobility. Once you subscribe, we will provide you with a SIM card and/or router. You need to insert it in our router, or any data enabled router/device of your choice.
For Home Wireless Advance & Premium we offer an optional 5G Plug-n-Play router at no extra charge.
Once the service is activated, the service is locked to your home location, you may relocate (release the lock / change location) by calling 101.
In case you decide to terminate your contract before the end of your contract duration, you'll be charged as follows:
One standard monthly charge (AED 399 for any of the Home Wireless Plan) and router instalments (if applicable) for the remaining months as per the contract period.
For Home Wireless Advance, the promotional monthly price of AED 199 will be available for 12 months only. After that, it will be changed to AED 399.
For Home Wireless Premium, the promotional monthly price of AED 299 will be available for 24 months only. After that, it will be changed to AED 399.
The billing cycle is calculated from the 1st to the last day of each month. If the subscription is initiated mid-month, rental fees are calculated on a pro-rata basis. For instance, activating Home Wireless on the 15th results in charges for only the final 15 days of that month. The promotional discount starts from the activation month, with charges applicable solely for the active service days rather than the entire month.
If at any time the Customer cannot be connected to a 5G network, the Customer will be automatically connected to a 4G network.
If you're experiencing issues with your 5G CPE, we're here to help! Please feel free to visit our nearest store for hands-on assistance. Alternatively, you can contact our customer service team for support. We're committed to resolving your concerns promptly.
Please read our frequently asked questions