Yes, you can move via e& UAE app, by visiting your nearest e& store, or by calling 101. 

If you are an existing postpaid customer with a remaining minimum commitment period, you will need to settle the early exit charges of the current plan before you move to the new plan.

If your postpaid plan doesn’t have a minimum commitment period, you can change your plan any time.

You can only move to any plan within the Freedom Live range once in a month. In case there is remaining minimum commitment period, you will need to settle the early exit charges of the current plan before you move to the new plan.

Your plan’s payment and your calling minutes and data benefits for that month will be prorated. 

In this case, an exit fee equal to the plan’s 1-month monthly rental charges or AED 1,000 will be applied (whichever amount is lower).

Upon completion of initial 12 months commitment, no contract renewal will be required. Customer will continue on same subscribed plan at same monthly rental with no commitment.