Try replacing the AAA batteries with new ones. Ensure the front switch of the controller is in “X” mode. If the problem persists, please contact 101 and they will assist you to locate the nearest aftersales support point.

Multiplayer-gaming at home, or with other users, is under development and will be made available at a later date. However, it is possible to have two players using two game controllers on the eLife TV HD STB with two USB ports.

If you have multiple eLife TV connections at home, you can play on all the connection points, but only one game session at a time.

The game saves are done automatically while exiting the game. Usually one single save per subscription, however some adventure games offer multiple save slots option for different players.

We recommend that you apply at any e& Business Centre or outlet for the “Thank You” offer to get your home devices replaced for free.

Support for online/multiplayers games is part of the service roadmap but not available at the moment.

It is recommended to set your TV mode to “Games” or “Gaming” mode to improve the display refresh on your TV.

The front USB port is for Player 1.