Every new subscription or migration from prepaid to postpaid via our website or e& UAE app will be eligible for the following exclusive offer:

• This is a limited time promotion
• This promotional offer is for new subscriptions and prepaid customers switching to a postpaid plan, as in table above
• After activation of postpaid plan, you must redeem the Smiles points offer via e& UAE app through ‘Choose your gift’
• Eligible customers will receive the gifts from ‘Choose your own gift’
• Gift selection must be completed within 7 days of activating the plan. Once this period has passed, you will no longer be eligible to choose a gift.
• The free Smiles points are given over a period of 3 months
  Example: If the new activation or the migration from prepaid is on the New Freedom 325 plan, you will get 15,000 Smiles points (5000 points x 3 months) if the redemption is via e& UAE app

• e& UAE Website www.etisalat.ae.
• e& UAE mobile app.
• Telesales teams who reach out to you can also help you to subscribe to this offer.

The offer is available only on selected 12-months commitment plans.

The offer is available only for new subscription and prepaid customers switching to selected postpaid plans via the eligible channels. However, our teams will be able to help you with suitable options to upgrade your existing package and enjoy more benefits. 

Yes. You can do so by migrating to an eligible postpaid plan through e& UAE mobile app.

If you change the plan during the first 3 months of activation, you will no longer receive the promotional benefit and no exit charge will apply for the received promotional benefits.

However, all other T&Cs related to the plan migration will apply.