Every new subscription or migration from prepaid to postpaid via our website or My Etisalat UAE app will be eligible for the following exclusive offer:

• This is a limited time promotion
• Promotion is for new subscription and prepaid customers switching to a postpaid plan, as in table above
• After activation of postpaid plan, you must redeem the bill discount or the Smiles points offer via My Etisalat UAE app through ‘Choose your gifts’
• Eligible customers will receive the gifts from ‘Choose your own gift’
• Gift selection must be completed within 7 days of activating the plan. Once this period has passed, you will no longer be eligible to choose a gift.
• The free Smiles points are given over a period of 3 months
  Example: If the new activation or the migration from prepaid is on the New Freedom 325 plan, you will get 15,000 Smiles points (5000 points x 3 months) if the redemption is via My Etisalat UAE app
• The AED 225 bill discount is given over a period of 3 months in Month 1, Month 3 and Month 5 where Month 0 is the gift redemption month
  Example: If the bill discount offer is redeemed in January, AED 75 bill discount will be applied in February, April and June’s bills (AED 75 x 3 months)

• Etisalat UAE Website www.etisalat.ae.
• My Etisalat UAE mobile app.
• Telesales teams who reach out to you can also help you to subscribe to this offer.

The offer is available only on selected 12-months commitment plans.

The offer is available only for new subscription and prepaid customers switching to selected postpaid plans via the eligible channels. However, our teams will be able to help you with suitable options to upgrade your existing package and enjoy more benefits. 

Yes. You can do so by migrating to an eligible postpaid plan through My Etisalat UAE mobile app.

If you change the plan during the first 3 months of activation, you will no longer receive the promotional benefit and no exit charge will apply for the received promotional benefits.

However, all other T&Cs related to the plan migration will apply.