Help & Support

We're here to assist you

My Etisalat UAE app

Track your usage, pay your bills, talk to us on Live chat and much more.

Etisalat website

Manage your account, pay your bills, buy devices and get support.

Live chat

Chat with our virtual assistant to resolve all your concerns.

Device care

Learn how to use or set up your mobile, TV and other devices.

FAQs

Read our FAQs to learn more about our plans, bills, products and other services.

Call centre

Reach out to us on 101.

Prepaid codes

View all the codes you can use as a prepaid customer.