Local calls out of the included minutes are charged at 0.5 fils/sec.

Yes, Emirati Plans are based on per-second pulses.

The data usage out of the included data is charged at AED 1/MB.

International call charges are calculated based on the destination country. For more details, please refer to the list of countries and zones.

• Zone 1 Countries: Charges are calculated on a pay-as-you-go basis at 2 fils per second. Please see the attached list.
• Zone 2 Countries: Charges are calculated on a pay-as-you-go basis at 6 fils per second. Please see the attached list.
• Zone 3 Countries: Charges are calculated on a pay-as-you-go basis, and the rates vary depending on the destination. Please see the attached list.

• Texting “Balance” to 1012
• Dialling *140# and following the instructions.

For lines activated before 18 March 2019, early exit charges are as follows:

• Non-contract plan: AED 300 if the plan is terminated or migrated to Prepaid within the first 6 months from the activation date
• 12-month contract plan: AED 50 x remaining months in the contract
• 24-month contract plan: AED 100 x remaining months in the contract

For lines activated on and after 18 March 2019, early exit charges are as follows:

• 12-month contract plan: 1 month’s rental charges
• 24-month contract plan: 1 month’s rental charges

You can make your payment through online transfer by using Electronic funds Transfer (EFT) Option to e& account as per the details below:

Name of the Beneficiary:
- The Emirates Telecommunication Corporation (Etisalat)
- Bank Name: First Abu Dhabi Bank
- Account No.: 1850059750
- IBAN No.: AE910354021203106186055
- Swift Code: NBADAEAA
- Branch Name: Khalidiya Branch
- Bank Address: Abu Dhabi, UAE

Please mention your e& account number under Transfer.

Simply text “ACT NAT ” to 1012.