1. Subscribe to eSIM by visiting any e& outlet or through e& UAE app.
2. Get a QR code – this code can either be generated using e& UAE app (existing number) or provided by an e& agent (new number)
3. Scan the QR code on the phone you would like to have the eSIM on

Once your eSIM is activated, your physical SIM will be deactivated. You can safely discard it.

Yes, your eSIM activation on your phone will be lost. You will need to visit an e& outlet again to reactivate your subscription to the eSIM and to get a new QR code.