Smiles points offer is available for new customers and prepaid customers switching to one of the below eligible postpaid commitment plans exclusively online from the web or e& UAE app.
- After successful activation of the postpaid plan, you will receive a confirmation SMS with a link to e& UAE app. You must redeem the Smiles promo when you log in on the app.
- Promo redemption must be completed within 7 days of activating the plan. Once this period has passed, you will no longer be eligible to choose a gift.
- The free Smiles points are given on a period of 4 months.
Example: If the new activation or the prepaid to postpaid migration took place to an eligible plan on 15-June, and the Smiles offer redemption took place as clarified above, Smiles points will be offered over a period of 4 months on 1-July, 1-August, 1-September, 1-October. - If a customer migrates to a non-eligible plan during the first 4 months of activation, any remaining Smiles points during the promo benefit period will no longer be received.
- This is a limited time promotion
Postpaid Plan | Online Promo |
New Freedom 200 Freedom Live 225 New Freedom Non-Stop 250 New Freedom 260 | 20,000 Smiles points (5000 points x 4 months) |
New Freedom 325 New Freedom Non-Stop 325 Freedom Live 375 New Freedom Non-Stop 500 | 40,000 Smiles points (10,000 points x 4 months) |
New Freedom 600 Freedom Live 650 | 80,000 Smiles points (20,000 points x 4 months) |
New Freedom 1200 Freedom Live 1250 | 100,000 Smiles points (25,000 points x 4 months) |
- e& UAE Website www.etisalat.ae.
- e& UAE mobile app.
Free Smiles points are given on a period of 4 months on the 1st day of the next month of plan activation.
Example: The new activation or the prepaid to postpaid migration took place to an eligible plan on 15-June, and the Smiles offer redemption took place as clarified above, Smiles points will be offered on 1-July, 1-August, 1-September, 1-October.
The offer is available only on selected 12-months commitment plans.
The offer is available only for new subscription and prepaid customers switching to selected postpaid plans.
However, you may upgrade your existing postpaid plan via e& UAE app and redeem a gift from free data, minutes and more.
Yes. You can do so by migrating to an eligible postpaid plan via e& UAE mobile app then redeem the promo benefit by following the simple redemption steps clarified above.
If you migrate to a different postpaid plan during the first 4 months of activation, any remaining Smiles points during the promo benefit period will no longer be received.
No exit charge will apply for the received promotional benefits. However, all other T&Cs related to the plan activation/migration will apply.
Depending on the specific plan and activation channel, New subscriptions, Prepaid switching to postpaid, Mobile number port-ins will be able to choose from a selection of the following gifts
| Plan | Choose your own Gift Promotion |
New Freedom 125 / 150 | 10GB Free Monthly Data for 3 months |
200 Flexi minutes for 3 months | |
400 Local minutes for 3 months | |
100 Local SMS for 3 months | |
New Freedom 200 / 225 | Double Data (extra 13GB) for 3 months |
200 flexi minutes for 3 months | |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
New Freedom 325 / 375 Local | Double Data (extra 27GB) for 3 months |
200 flexi minutes for 3 months | |
100 Local SMS for 3 months | |
New Freedom 325 / 375 Flexi | Double Data (extra 27GB) for 3 months |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
New Freedom Non-Stop 250 / 275 Local | 200 flexi minutes for 3 months |
400 local minutes for 3 months | |
New Freedom Non-Stop 250 / 275 Flexi | 200 flexi minutes for 3 months |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
New Freedom 260 / 300 Flexi | 200 flexi minutes for 3 months |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
New Freedom 260 / 300 Local | 400 local minutes for 3 months |
100 Local SMS for 3 months | |
New Freedom Non-Stop 325 / 375 Local | 200 flexi minutes for 3 months |
400 local minutes for 3 months | |
New Freedom Non-Stop 325 / 375 Flexi | 200 flexi minutes for 3 months |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
New Freedom Data Plan 500 / 600 Local | 200 flexi minutes for 3 months |
400 local minutes for 3 months | |
New Freedom Data Plan 500 / 600 Flexi | 200 flexi minutes for 3 months |
400 local minutes for 3 months | |
100 Local SMS for 3 months | |
New Freedom 600 / 700 | Double Data (extra 50GB) for 3 months |
100 Local SMS for 3 months |
You get the benefit of choosing your own gift, selecting from data, free minutes and more.
This limited duration promotion is available on selected New Freedom plans for:
- New subscriptions
- Prepaid customers switching to postpaid
- Mobile number port-ins
- Postpaid plan upgrade
Available on selected New Freedom plans for:
- New subscriptions
- Prepaid customers switching to postpaid
- Mobile number port-ins
- Postpaid plan upgrade
You get the benefit of choosing your own gift, selecting from data, free minutes and more.
- Gifts validity will vary according to the chosen plan and gift.
- The gifts available for selection are subject to the chosen plan and the activation channel.
After successful activation of your postpaid plan, you will receive a confirmation SMS with a link to the My Etisalat app. You will be able to select your gift when signing in on the My Etisalat UAE mobile app. Gift selection must be completed within 7 days of activating the plan. Once this period has passed, you will no longer be eligible to choose a gift.
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